These shoes are made in extremely small quantities, by our manufacturing partners who specialize in luxury footwear, and for this reason the prices are reflected by this quality of craftsmanship.
Inspired by the beautiful performance art of ballet, this shoe is for those who may or may not dance. The Ballerina Shoe will give you that towering height and pose you are seeking, featuring a hidden platform construction below the toe, our signature gold metal Serpenti heel, and elegant lace up ribbon straps at your ankles. You can wear the straps all the way up your calves, or simply wrap them around your ankles a few times and lace in a bow at the back of your heel.
SIZE GUIDE
**STYLE RUNS LARGE, MOST PEOPLE SIZE DOWN ONE SIZE FROM THEIR NORMAL SHOE SIZE**
- Hidden Platform Height 2.25"
- Heel Height 4.5"
- Square Toe
- Vegan Leather Padded Insole
- Gold Metal Signature Serpenti Heel
- Matching Pink Satin Ribbon for Lace Up/ Bow at Ankle, Ribbon width is 1/2"
- FREE SHIPPING ON ORDERS OVER $100 IN THE USA
- FOR INTERNATIONAL CUSTOMERS FREE SHIPPING ON ORDERS OVER $250
✿ Australians can use Zip or Afterpay
✿ NZ, Canada and UK can use Afterpay
Return Policy
Should you decide to return your order, please make sure to follow the below guidelines: Returns for items without Return Assurance must be requested within 14 days of delivery. Please note that any item(s) to be returned must be in new, unused, unworn, unwashed, undamaged condition with the tag still attached in the same place as originally sent. If the item(s) is received back to our warehouse and there is makeup, perfume, or other signs of wear a $15 dry cleaning fee will be deducted from the refund. We imagine a future without over-production and environmentally devastating waste by not holding inventory. Please be conscious of this when making the decision to return any purchased goods.
In the event of manufacturing defect, please email us at info@serpentiapparel.com within 48 hours of receiving your purchase. We will honor a partial refund depending on the severity of the damage.
Pre Order Items
All Pre Order items are final sale, and only available for exchange and or store credit in the event that you are unhappy with your order. Please contact us within 14 days from delivery to inquire about an exchange or store credit.
Shipping Policy
How long does delivery take? Standard Delivery for USA: 3-5 business days. International Orders vary depending on the shipping speed you chose at checkout. Standard economy international shipping takes 3-4 weeks on average, while express international shipping takes between 3-6 business days depending on your country's final destination.
Orders are delivered Monday to Saturday. Please note: orders are not shipped and/or delivered on weekends or holidays.
Sale Items
All sale items are final sale.
Discount Items/ Promotional Codes
All discounted items are final sale.
International Orders
Only available for exchange or store credit, no refunds. Please understand that the customer is responsible for paying all import taxes and fees upon delivery and exchange shipping fees.
How can I track my order?
You will receive an email once your order is ready to ship! If you did not receive a confirmation email, double check your spam folder to ensure our messages are not being sent by mistake. Add our support email address to your email contacts to avoid future error.
Contact our support team by email at info@serpentiapparel.com for all inquiries. Responses will be sent out in the order received, during work hours Monday-Friday.